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Users

Not only does Southern NetworX track assets with great aplomb, it tracks users with even greater aplomb. In short, it’s a real track star.

Follow users by user name and get such big picture, big ticket items as the last machine they used, online status and last log-on, and location. Delve a little deeper to deliver more granular information like application usage history, location on map, and last used IP.

In addition, users are automatically added and will automatically be removed when they are no longer “active”, saving you invaluable user inventory updating time. And speaking of time, you’ll have the ability to speed up help desk requests by instantly identifying which machine the user is on and having all the necessary data available.

Don’t be a user loser. Win with Southern NetworX user tracking.

  • Track users by user name for broad overview
  • Save time on user inventory updating
  • Speed up help desk requests

Proactive Care

Our managed IT services solution keeps watch over your systems 24/7 & we step in the moment there’s a problem. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big & expensive!

Server Monitoring & Care

We track & analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated & our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it.

Mobile Device Management

Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access & to ensure that your organization’s data is secure on smartphones & tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility & control that spans across mobile devices, applications & documents.

Network & Security Assessments

How healthy is your overall network? We’ll monitor the state of your systems, letting you know of any potential problems. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options. Our expert technicians work around the clock to ensure your systems remain healthy & optimized for performance.

Desktop Monitoring & Care

Our preventive maintenance service for desktops proactively & regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all.

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