Southern NetworX prides itself on its ability to quickly notify you when there’s a problem on your network. You can choose from the always reliable email or text message options. Or you can take your alerts to the next level with the extraordinary Perfect Pager.
The premise is simple. If your network goes down while you’re sleeping, we’ll pick up the phone and call you. And we’re not talking about an automated message here. You’ll be hearing from a real live human who can inform you about which server or service is down, when it happened, and what, if anything else, is going on inside your network.
Southern NetworX knows that enterprise IT is maintained by an array of engineers, developers, and system administrators. That’s why we’ve created this feature with maximum flexibility so you can have the right person notified right away. All you need to do is set up a phone list specifying who needs to be called under which circumstance. And if that person doesn’t answer, believe us, we won’t be deterred. We’ll continue on down the list until we connect with someone. And if no one picks up, we’ll pick up right where we started — at the top of the list.
Choose Perfect Pager for your alerts and you’ll never miss out when your network is misfiring. We guarantee it will be music to your ears (depending on your ring-tone, of course).
- Right team member is alerted right away
- Real person makes the call (not a recorded message)
- Multiple phone numbers can be added for each team member
- International calling is not a problem
Our managed IT services solution keeps watch over your systems 24/7 & we step in the moment there’s a problem. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big & expensive!
Server Monitoring & Care
We track & analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated & our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it.
Mobile Device Management
Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access & to ensure that your organization’s data is secure on smartphones & tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility & control that spans across mobile devices, applications & documents.
Network & Security Assessments
How healthy is your overall network? We’ll monitor the state of your systems, letting you know of any potential problems. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options. Our expert technicians work around the clock to ensure your systems remain healthy & optimized for performance.
Desktop Monitoring & Care
Our preventive maintenance service for desktops proactively & regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all.
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